About the Role: The Marina Cashier at Rock Lane Marina plays a crucial role in ensuring smooth financial transactions and exceptional customer service within the marina environment. This position is responsible for accurately processing payments for dockage, fuel, and other services while maintaining a friendly and professional demeanor. The Marina Cashier will also manage cash registers, handle customer inquiries, and provide information about marina services and amenities. Attention to detail and strong organizational skills are essential to maintain accurate financial records and ensure compliance with company policies. Ultimately, the Marina Cashier contributes to a positive customer experience, fostering repeat business and enhancing the marina's reputation. Minimum Qualifications: High school diploma or equivalent. Previous experience in a cashier or customer service role. Basic math skills and proficiency in handling cash transactions. Preferred Qualifications: Experience in the marina or boating industry. Familiarity with point-of-sale (POS) systems. Customer service training or certification. Responsibilities: Process customer transactions efficiently and accurately, including cash, credit, and debit payments. Maintain and balance cash registers, ensuring all transactions are recorded and discrepancies are reported. Provide excellent customer service by addressing inquiries, resolving issues, and offering information about marina services. Assist in the management of inventory and supplies related to the marina's operations. Collaborate with team members to ensure a clean and organized work environment. Skills: The required skills for this position include strong numerical proficiency and attention to detail, which are essential for accurately processing transactions and balancing cash registers. Excellent communication skills are necessary to provide outstanding customer service and effectively address inquiries. Organizational skills are vital for managing multiple tasks, such as handling payments and maintaining inventory. Preferred skills, such as familiarity with POS systems, enhance efficiency in transaction processing and inventory management. Overall, a combination of these skills ensures that the Marina Cashier can contribute to a seamless and enjoyable experience for all marina visitors. Branson Career Center
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